The protection of your personal data is of particular concern to us. Therefore, we process your data exclusively on the basis of legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website.
The data controller within the meaning of the General Data Protection Regulation is:
Dahlia Care GmbH Karl-Löwe-Gasse 29, 1120 Vienna
Tel: +49 176 88122 716 | info@dahlia-care.com
When you simply visit our website, we only store access data in the form of so-called server log files. These are data provided by your browser that are not personal in nature:
This data cannot be assigned to specific persons by us. This data is not merged with other data sources, and the data is also deleted after a statistical analysis. For this purpose, user access to our websites is stored in the server log files, including the IP address. These log files are prepared monthly with analysis software for statistical purposes and then deleted. It is not possible for us to draw conclusions about a specific person when using the data.
Some functions of our website ask the visitor to provide personal data, such as their name and email address. Names and details can be provided voluntarily here.
Your data is processed by us on servers located in Austria and Germany and therefore within the framework of the EU's data protection level. However, we point out any existing exceptions under item 6 of this policy ("Google Analytics"), if third-party tools are used that have their server location abroad.
We use your personal data for the following purposes: To provide the services you requested, in particular to accept and process your inquiries and orders in our shop.
Based on a separate agreement on the processing of personal data on our behalf, your data will be collected, processed, and used by us (Dahlia Care GmbH, Karl-Löwe-Gasse 29, 1120 Vienna) (as described in section 2) as part of data processing on our behalf in accordance with Art. 28 GDPR and the corresponding legal requirements. Data about every access to our website is stored exclusively on servers in Austria. However, this does not involve the transfer of your personal data to third parties in the sense of data protection law. We, Dahlia Care GmbH, are responsible to you under data protection law.
Withdrawal of Consent
You are entitled to withdraw your consent to the storage of your personal data at any time. You are also entitled to withdraw your consent to the collection and storage of any additional voluntary data by us at any time. Please note that to protect your privacy and security, we will check your identity before you can take such measures.
If you wish to object to the use of your data for the future and/or withdraw your consent, please contact the following address, if possible, enclosing a copy of your ID card: info@dahlia-care.com.
In the event of the withdrawal of consent to the storage, processing, and use of your personal data, we will immediately delete or block all your stored data.
Blocking, Deletion, and Rectification of Your Personal Data
You have the right to have personal data stored by us restricted, objected to, blocked, deleted, and/or rectified. You also have the right to data portability.
Right of Access
You can request confirmation from us as to whether and to what extent we process your data.
Right to Lodge a Complaint
If you are of the opinion that we are violating Austrian or European data protection law when processing your data, we ask you to contact us to clarify any questions. You also have the right to lodge a complaint with the Austrian data protection authority, and from May 25, 2018, also with a supervisory authority within the EU.
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies," which are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to website and internet use. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of the data collected about you by Google in the manner and for the purpose described above.
Our website uses cookies. These are small text files that make it possible to store specific, user-related information on the user's device while they are using the website. In particular, cookies make it possible to determine the frequency of use and the number of users of the pages, to analyze the behavior of page use, and also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when you visit the site again. If you do not want this, you should set your internet browser to refuse to accept cookies.
Personal data is stored for the duration of the statutory retention period. After the period has expired, the corresponding data is routinely deleted, provided it is no longer required for the fulfillment or initiation of a contract.
Dahlia Care GmbH reserves the right to change these provisions at any time in accordance with business requirements.
You can reach us using the following contact details:
Dahlia Care GmbH Karl-Löwe-Gasse 29, 1120 Vienna
Tel: +49 176 88122 716 | info@dahlia-care.com
